Privacy Policy – Velour Medical Spa

Effective Date: 09/2025
Business Name: Velour Medical Spa
Location: Canton, Michigan

1. Introduction

Velour Medical Spa values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Phone number

  • Email address

  • Date of birth

  • Payment information (processed securely through third-party providers)

Health Information:

  • Medical history

  • Treatment records

  • Consent forms

Note: Health-related information is handled in accordance with applicable privacy laws, including HIPAA where applicable.

Automatically Collected Information:

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide medical aesthetic services

  • Communicate with you (appointments, reminders, follow-ups)

  • Send promotional messages (if you opt in)

  • Improve our website and services

  • Maintain legal and regulatory compliance

4. SMS & Email Communications

By providing your phone number and/or email, you consent to receive:

  • Appointment confirmations and reminders

  • Post-care instructions

  • Promotional offers and updates (if opted in)

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out at any time by:

  • Replying STOP to text messages

  • Clicking unsubscribe in emails

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Secure third-party service providers (e.g., booking systems like Aesthetic Record, payment processors)

  • Medical professionals involved in your care (if applicable)

  • Legal or regulatory authorities if required by law

All third-party providers are expected to maintain confidentiality and security of your information.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal and health information.

However, no method of transmission over the internet is 100% secure. By using our website, you acknowledge this risk.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve functionality

You can adjust your browser settings to refuse cookies if preferred.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your data (where legally permitted)

To make a request, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact:

Velour Medical Spa
📍 Canton, Michigan
📞 313-355-9339
📧 info@velourmedspa.com